FREQUENTLY ASKED QUESTIONS

+ How soon should I book my session?

Schedule your discovery call as soon as you have a concept in mind. If your schedule allows for shooting during the week, we recommend scheduling a minimum of 4 weeks in advance. If your schedule only allows for weekends, we recommend scheduling no less than 7 weeks in advance. For anything outside of the current year, please contact us.

+ How do payments work?

Payment plans are only available for sessions booked at least 4 weeks in advance. To book a session, a non-refundable 50% deposit is required. The remaining balance is due no less than 7 days prior to your shoot. Any additional hours or products will need to be paid no less than 72 hours after your session in order to begin editing your final project.

+ Where will we shoot?

During your discovery call, we will determine your needs, based on your overall vision and brand. We will then compile shoot location options and discuss them during your strategy call session.

+ What happens if it rains on the day of the shoot?

We are constantly monitoring the forecasts and will contact you to reschedule your outdoor shoots no later than 72 hours in advance. We will reschedule your shoot within 30 days of your session.

+ What if I need to reschedule my shoot?

You may reschedule your session one time for personal reasons. There is a non-refundable fee equal to 50% of your services required for each additional rescheduled session. After 3 rescheduled occurrences, we will cancel your session and you will need to reschedule a full shoot.

+ Where can I use my images and/or videos?

You may use your final products for personal or professional use on social media (Instagram, Facebook, etc.), your website, & in your marketing materials. The only requirement is that you provide us with proper credit by using the following:

Social Media - @HowellDesigns Website & Marketing Materials - Photos/Video by Howell Designs Studio